Blindsided by Layoff Despite Hard Work and Promises - In House CRA ICON Employee Review

2.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

• Exposure to global Phase I–IV trials across various therapeutic areas • Opportunities to collaborate with experienced teams in clinical research • Use of major industry tools and systems (Veeva Vault, InForm, Siebel CTMS, etc.) • Remote work flexibility

Cons

• No merit increases or cost-of-living adjustments, even with strong performance • Promised promotions that never materialized—despite taking on higher-level responsibilities and supporting CRA-level tasks • Excessive workload due to high turnover and understaffing • Lack of transparency and communication from leadership • Sudden layoff with little notice, despite being told the team was stable and secure

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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