Upper management operates with dollar signs in their eyes. - Operational Excellence Specialist ICU Medical Employee Review

Upper management (known as “staff”) are not in touch, whatsoever, to the reality of how the plant operations are performing. Their metrics are fundamentally flawed. When you arrive, the method for tracking performance seems meticulous and could make sense, but after closer examination it hurts rather than helps. This organization believes that doing fancy paperwork can make certain areas of the plant appear in the green vs red. What is our cost in this area? “Well right now we are in the red with our cost, but if I calculate it for next year, we are fine.. so we don’t have to worry about it.” Every week, management boasts about great financials being achieved, but there is a huge push on saving money. Why do we have to save money if we’re already making it? No answer. What is our goal? “$X million.” How did you get that figure? “Oh, we made it up.” (This is NOT an exaggeration) Certain staff members are treated as authority, even though there are others in the organization that have way more training. This is a money hungry bureaucracy at its finest. “They are on staff and said this, therefore, you’re wrong” The most alarming thing about this plant is: in the halls/where people can hear, safety is a #1 priority. Behind closed doors, though, I was told specifically “do not focus on safety, our goal is cost savings” Talk about putting money before people.