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ID.me

Engaged Employer

ID.me reviews

Director of Community Outreach - Anonymous employee ID.me Employee Review

2.0
May 30, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Able to work from home office. Give back to a deserving community Interact with wonderful merchants who want to provide discounts to deserving Military Members

Cons

unrealistic goals, lack of communication from Admin., constant changes within company with no logical reason behind changes, no consistancy, lack of support within, lack of proper training, lack of positive feedback, low employee moral, constant changes in pay without prior discussion, lack of concern for employees.

Explore other reviews about ID.me

1.0
Jun 25, 2026
Customer success manager
Recommend
CEO approval
Business Outlook

Pros

- Competitive base salary - When the product works, it creates real value for customers and solves meaningful problems - Opportunities to travel and work directly with Fortune 100 brands - Some incredibly talented people genuinely care about building something great

Cons

- Employees quickly become numbers in a culture of digital Taylorism. Even top performers are expendable. I was recognized as a Presidents Club recipient and laid off just three weeks later. In 4.5 years, I had seven different managers. - The company markets itself as a veteran-owned, mission-driven business, but decisions are overwhelmingly driven by growth and shareholder value. The veteran identity is a marketing strategy rather a genuine internal commitment. - OTE compensation plans are overly complex, frequently change, and make it difficult to understand or accurately predict earnings. - The company is effectively run around one person’s ego. Senior leadership seems more focused on reinforcing it than challenging it.

7
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