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ID.me

Engaged Employer

ID.me reviews

Unfulfilled promises... - Director of Community Outreach ID.me Employee Review

1.0
Aug 13, 2012
Director of community outreach
Recommend
CEO approval
Business Outlook

Pros

Serve the military community. Meet local business owners and advocate on behalf of the local military community.

Cons

Rude senior management makes flippant comments in both public and private forums. Unprofessional behavior. Contempt and disrespect for military spouses. Constantly changing priorities. Constantly shifting organizational chart. NO org chart. Talk about employees behind their back. No work-life balance. No clear scope of responsibilities for each position within senior management or division of labor between Operations and Sales force.

Explore other reviews about ID.me

1.0
Jun 25, 2026
Customer success manager
Recommend
CEO approval
Business Outlook

Pros

- Competitive base salary - When the product works, it creates real value for customers and solves meaningful problems - Opportunities to travel and work directly with Fortune 100 brands - Some incredibly talented people genuinely care about building something great

Cons

- Employees quickly become numbers in a culture of digital Taylorism. Even top performers are expendable. I was recognized as a Presidents Club recipient and laid off just three weeks later. In 4.5 years, I had seven different managers. - The company markets itself as a veteran-owned, mission-driven business, but decisions are overwhelmingly driven by growth and shareholder value. The veteran identity is a marketing strategy rather a genuine internal commitment. - OTE compensation plans are overly complex, frequently change, and make it difficult to understand or accurately predict earnings. - The company is effectively run around one person’s ego. Senior leadership seems more focused on reinforcing it than challenging it.

7
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