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ID.me

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ID.me reviews

Investors and employees beware!!!! - Director of Community Outreach ID.me Employee Review

1.0
Nov 11, 2012
Director of community outreach
Recommend
CEO approval
Business Outlook

Pros

Hire competent, skilled employees who believe in helping the military community.

Cons

Company changes focus on a weekly/daily basis. CEO is focused on raising capital and not running a business. Company mission changes at CEO's whim. Investors' money spent on unnecessary trips and giant bean bags and toys for the office. Weekly teleconferences are an opportunity for the CEO to rant about the failings of the organization and not take any responsibility. Low level employees are the scapegoat for a failed business plan and poor execution by senior management.

Explore other reviews about ID.me

1.0
Jun 25, 2026
Customer success manager
Recommend
CEO approval
Business Outlook

Pros

- Competitive base salary - When the product works, it creates real value for customers and solves meaningful problems - Opportunities to travel and work directly with Fortune 100 brands - Some incredibly talented people genuinely care about building something great

Cons

- Employees quickly become numbers in a culture of digital Taylorism. Even top performers are expendable. I was recognized as a Presidents Club recipient and laid off just three weeks later. In 4.5 years, I had seven different managers. - The company markets itself as a veteran-owned, mission-driven business, but decisions are overwhelmingly driven by growth and shareholder value. The veteran identity is a marketing strategy rather a genuine internal commitment. - OTE compensation plans are overly complex, frequently change, and make it difficult to understand or accurately predict earnings. - The company is effectively run around one person’s ego. Senior leadership seems more focused on reinforcing it than challenging it.

7
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