1.0
Jul 13, 2010
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
The people are great Customers are willing to share what's good and bad Facilities, for the most part, are newer
Cons
Senior management is completely out of touch It is all about money -- forget about what the customers really need It is a political minefield in Westbrook -- make sure you don't make a wrong step! They give away a lot of equipment to bolster their numbers in a virtual shell game of dollars. Need to sell more chemistry machines? Pay for it with incentives when you sign up for overpriced lab services. Best thing a customer ever told me -- "a veterinarian is an idiot if they ever pay for a single piece of equipment from IDEXX -- you can get it free if you work your DPC hard enough."