Good for beginner without any work experience. - Customer Service Officer IKEA Employee Review

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good working environment for first time worker. 2 days after starting, I was already asked to join the team building trip. - Empowers workers development. Provide training even for part timers in probation period. - Many co-workers and managers are friendly and very welcoming, willing to teach you new things. - Great employee discount and benefits. - Cheap food at the cafeteria. - Connected to the MRT station.

Cons

- Some upper managers are arrogant for new comers, they even kept miscalling your names. - Not so good work life balance.

Explore other reviews about IKEA

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, wonderful company in terms of what it does for the planet and great values.

Cons

Poor communication from leadership which never, it's communicated to far too late.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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