Great Work Environment with Strong Leads - Customer Service Representative IKEA Employee Review

4.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Your managers will back you up when customers get difficult, flexible with hours, transition between departments

Cons

The cameras/security are always watching you

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool place to work if you have no other career options, as it is retail. If they paid commission like other furniture stores this would make things a lot better.

Cons

It's retail. High school mentality as to be expected. Work your butt off for them to never promote you.

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