A wake up call - Customer Service IKEA Employee Review

3.0
Nov 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, everyone was a team in the department, okay discount, clean environment, good parties and events, compensation was higher than most places doing the same type of work.

Cons

Upper management was incompetent, not understanding about life outside of work, a lot of people I worked with were in College, but scheduling was difficult to accommodate school. Other departments were hard to communicate with, not very helpful at all. Couldn't really speak to anyone in upper management about issues with other departments because they were all buddy buddy. No room for advancement unless your kissing someones butt well before the position is open.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

They have very nice break rooms. One of the best i have seen in my employment history.

Cons

It can be very busy, and you might have to argue with customers a lot and that really drains your energy

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