Big happy family and Friendship is promoted over experiences. Upper management are untrustworthy. - Sales IKEA Employee Review

1.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Most promotions are within. No degree required to move up and far with them. Competitive benefits. Flexible schedule and time off add up quickly.

Cons

Upper managements smile at you, then ask your boss to get ride of you. Always under staff. Very poor customer service. During my time there friendship is huge. A lot of outing, weekend nights drinking between management and coworkers. Big happy family. Friends promote friends. Intimate relations between managers and employees are permitted. Since they are always under staff with heavy work loads, it makes it hard to hold anyone accountable. Although a degree may not be needed to move up. Friendship is a must or you don't get the position. Non stop work in the warehouse until your back break.

Explore other reviews about IKEA

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, wonderful company in terms of what it does for the planet and great values.

Cons

Poor communication from leadership which never, it's communicated to far too late.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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