Mixed Bag - Customer Resolution Specialist IKEA Employee Review

2.0
Aug 14, 2018
Recommend
CEO approval
Business Outlook

Pros

They take care of their employees from the standpoint of caring about them.

Cons

They don't train you properly for the job, which made doing my job especially frustrating since my department was in Customer Resolutions.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

They have very nice break rooms. One of the best i have seen in my employment history.

Cons

It can be very busy, and you might have to argue with customers a lot and that really drains your energy

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