Sales Steering and Support Leader - Sales Steering and Support Leader IKEA Employee Review

4.0
Aug 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, togetherness, great benefits, new challenges daily. Great team to work with. Inspiring work environment. Safe Place to work.

Cons

Last second changes from service office leadership. Red tape, too complicated to react to changing trends in the market, technologically behind the competition.

Explore other reviews about IKEA

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, wonderful company in terms of what it does for the planet and great values.

Cons

Poor communication from leadership which never, it's communicated to far too late.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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