Not Worth It (working in Customer Service) - Customer Service Coworker IKEA Employee Review

2.0
Nov 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Coworkers and team leads are pretty cool for the most part. PTO and sick time is the best.

Cons

Work 6+ departments and get the lowest pay in the store. Incoming employees with the least amount of experience are paid more than deserving workers who have worked there the longest. US stores are going through budget cuts so hours and pay aren’t consistent and reliable. They really like to overwork and underpay you.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Side rights Putting human factor first Company Vision and Misson

Cons

Hard to position changes Managers tend to stay in same position years and years so if they are not nice you have to work w them

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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