Working at Ikea - Self Serve Sales Associate IKEA Employee Review

3.0
Apr 10, 2013
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. It is like a big family working together

Cons

Hopefully you don't get a manger who treats you not so well.. most of them are nice and friendly but really few can give you a really hard time

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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