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      IKEA

      Engaged Employer

      IKEA reviews

      Strong focous on social corporate responsibilty - Manager IKEA Employee Review

      3.0
      Jun 5, 2013
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A really good customer focus, good solutions for securing customer satisfaction. Strong focus on culture and values. Flat structure and open communication in all levels.Great career opportunities.

      Cons

      Too much bureaucracy, using a lot of time on delivering reports that no one will use or read... Cost consiousness may be a bit extreme, difficult to reach goals and KPI's with unreasonable staff budgets.

      Explore other reviews about IKEA

      5.0
      Jun 25, 2026
      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work in

      Cons

      Sometimes on call and weekends and nights work

      2.0
      Jul 14, 2026
      Communications business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

      Cons

      Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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