Retailer with inconsistent managing practices - Anonymous employee IKEA Employee Review

1.0
Jun 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IKEA brand is perceived to be good. If you simply want a glorified retail job with ok pay, this is it.

Cons

IKEA is just another retailer selling low quality items. To keep the items cost low, compensation is equally low. One can find a higher paying job outside of retail. A lot of favoritism with management. Write ups are given without any proof and terminations are done without any substantiation. Unlike the previous senior leadership, current senior leadership and HR is rarely seen and hides behind their desks in their office. They say open door, but it truly is not. They do not represent the value of lead by example.

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5.0
Jun 25, 2026
Recommend
CEO approval
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Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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