Not the company it used to be - Retail Expansion Project IKEA Employee Review

3.0
Jul 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Great products and Company history.

Cons

Pay is lower for comparable positions in other companies. Current environment is upheaval. Four years of reorganizing has left the company in disarray. Management is not cohesive. Company is way behind in e-commerce.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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