Welcoming, informative and inclusive - Merchandising IKEA Employee Review

4.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Professional sales, product and management training.

Cons

Greater networking between departments to better learn details and people in each in turn helps to understand and promote all areas of Ikea as a whole

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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