Great thoughts bad execution - Customer Service Manager IKEA Employee Review

2.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay are good, but heard it has changed.

Cons

They don't follow through with the concepts of the company. They say "create a better everyday life for the many", yet they prey on every mistake you make and fire you for not conforming to their way of thinking. They brain wash you and entice you with good pay and benefits and make you believe no one can match it.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool place to work if you have no other career options, as it is retail. If they paid commission like other furniture stores this would make things a lot better.

Cons

It's retail. High school mentality as to be expected. Work your butt off for them to never promote you.

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