Be careful who you trust - Anonymous employee IKEA Employee Review

1.0
Oct 6, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay are some of the best in the business, especially for a big box retailer. Some members of management actually care.

Cons

There is no accountability in the store. Steering managers are quick to throw their managers under the bus to cover their own behinds. There’s fraudulent activity going on in most areas of the store, especially with inventory, receiving, and returns. One specific manager has the highest turnover rating, but they claim “people just don’t want to work,” when we all know the problem is that manager and not the people.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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