Pros
- The staff are great and supportive - IKEA can be understanding of chronic illnesses. - Some managers lead by example and are willing to help, but this isn’t consistent across the board. - Training is extensive, well-organized, and ongoing, with support to help meet sales targets.
Cons
- Promotions are based on favoritism rather than merit. - Unequal treatment among staff, with some receiving special privileges. - Excessive pressure to hit sales targets. - Constant stock issues make it difficult to do your job properly. - Delivery system is unreliable, with frequent failed deliveries and broken items arriving. - Worktop suppliers are unreliable, causing further delays. - Encouragement to mislead customers just to secure sales. - Poor after-sales customer support, leaving staff to handle complaints without proper backing. - Increasing admin workload, with new tasks added regularly. - High-pressure environment with unrealistic conversion rate expectations. - Expected to juggle multiple roles on top of your own. The company claims to uphold strong values but fails to follow through in practice.