Too much paperwork.
The owner has been sued a couple of times in the past 10 years and wants to account for everything which is good but causes a lot red tape.
When something goes wrong, which it does often, they look for blame more than solving it.
If you were promised a raise then get it in writing or they will come up with a situation to prevent that from happening.
There's a very big turnover rate in a small amount of time.
Turnaround for orders is way too long it takes 3 - 5 days for something to ship.
Need to hire more people to handle the tasks, but don't want to shell out the cash.
Need to be more competitive with Amazon and have an automated system.