Above Average Job - Service Desk Technician IQVIA Employee Review

- Great people - Interesting industry - Great leaders

- Shifting industry so not their fault but budgets came down after COVID for research

Great company culture, excellent team support, fantastic management at all levels. I especially value the training initiatives that help in the day to day. This is a great place to build skills, especially in AI. Work life balance is emphasized and encouraged.

It can feel a bit like being a cog in the wheel at times, although good ideas do get the attention of management. Workload can be unrelenting around EOQ. Process "improvement" initiatives are constant, poorly announced, and often make things worse. Raises and bonuses are meager and do not keep up with inflation/market value.