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      IQVIA

      Engaged Employer

      IQVIA reviews

      BEWARE - Customer Care Manager IQVIA Employee Review

      1.0
      Mar 23, 2023
      Customer care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      leave policy pay remote remote

      Cons

      Racist! Poor Management! Care more about a body in the seat taking back to back calls, than caring about your overall health and well being. Lazy management that never take calls or support. Don’t back their employees. Horrible training via TEAMS. Micro Managing. No bonuses, no shift diff, no raises. Crazy schedules working til evenings and then have to wake up early mornings to clock back in. No consistency. No career growth.

      Explore other reviews about IQVIA

      5.0
      Jul 9, 2026
      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people - Interesting industry - Great leaders

      Cons

      - Shifting industry so not their fault but budgets came down after COVID for research

      4.0
      Jul 8, 2026
      Contracts analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, excellent team support, fantastic management at all levels. I especially value the training initiatives that help in the day to day. This is a great place to build skills, especially in AI. Work life balance is emphasized and encouraged.

      Cons

      It can feel a bit like being a cog in the wheel at times, although good ideas do get the attention of management. Workload can be unrelenting around EOQ. Process "improvement" initiatives are constant, poorly announced, and often make things worse. Raises and bonuses are meager and do not keep up with inflation/market value.

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