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      IQVIA

      Engaged Employer

      IQVIA reviews

      Putting Profits Over People - Director Client Services & Support IQVIA Employee Review

      3.0
      Jul 31, 2023
      Director client services & support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I got to work with a wide variety of customers across the life science industry

      Cons

      > Top heavy and mostly legacy IMS executives > Leaders track internal metrics instead of what's important to customers > Product and service teams work in silos with limited cross-functional collaboration > Complete lack of integration planning when acquiring new companies > Every corporate department requires employees to open help desk tickets to resolve issues or support. It's a self-service nightmare!

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      4.0
      Jul 8, 2026
      Contracts analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, excellent team support, fantastic management at all levels. I especially value the training initiatives that help in the day to day. This is a great place to build skills, especially in AI. Work life balance is emphasized and encouraged.

      Cons

      It can feel a bit like being a cog in the wheel at times, although good ideas do get the attention of management. Workload can be unrelenting around EOQ. Process "improvement" initiatives are constant, poorly announced, and often make things worse. Raises and bonuses are meager and do not keep up with inflation/market value.

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