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IRIS Software Group

Engaged Employer

Poorly Managed - Some - Sales Executive IRIS Software Group Employee Review

2.0
Apr 10, 2017
Recommend
CEO approval
Business Outlook

Pros

IRIS is a good company for a graduate looking to get a foot in the door for a sales job. Not bad in terms of pay and possible earnings. Biggest pro about the place is by far the employees themselves, great bunch of people.

Cons

Recent change in management of the SME division has seen a definite focus on time spent on the phone, instilling a call centre-like office. As a graduate 'sales' role, note you will spend considerable time on an automated phone list full of records of customers who simply dont and have never used an IRIS product. The recent haemorrhaging of employee's both old and new goes to show the recent change and its affects. Unrealistic progression - very very little room for movement, IRIS claim there is an opportunity to progress - but this is a pipe dream for 90% of us. Outdated management style, poor focus on employee satisfaction. Consensus on the sales floor is that we are all 'replaceable', and little focus on our satisfaction within the office. Frequently being told what to do with no reasoning, and many many instances of simply being treated like a school kid. given we are all graduates here, this sort of treatment is certainly the wrong way to manage, and the wrong way to inspire employees.

Explore other reviews about IRIS Software Group

5.0
Jan 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
avatar
IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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