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IRIS Software Group

Engaged Employer

Employee satisfaction 0! - Account Manager IRIS Software Group Employee Review

1.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

you get your commission quick that's about it. and if you want a job to get free booze at parties and socialise then its for you the people make that business not the management

Cons

They have no real want to please their staff coming from an aquasition you know one of the thousands they've started to do ( more products than Tesco) I felt it was probably one of the worst atmospheres to come into the product quality and commission in the first year was fab they left us alone to do the job we had been doing for years then targets doubled they messed with what we were allowed to sell and how we sold it and wrecked the system client satisfaction went down the pan then the year after after we hit about 20% of the target they set they made it higher again nobody had any faith in Iris prices went up customers went down . but the worst experience I had was with a patch of depression i was put on PIPS even though I declared the fact. I was having counselling and nobody cared better to punish than help

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IRIS Software Group Response
6y
Thanks so much for your review. We’re surprised and disappointed to read your comments – we work hard across IRIS to ensure that colleagues across each of our acquired companies feel welcome, supported and have the tools they need to succeed here at IRIS. Our impressive product portfolio enables us to meet customer needs with the features, price point and scale to suit them. We also offer excellent training for our salespeople to ensure they are confident to sell our products, meet their commission targets, and progress within the organisation. We genuinely care about the mental health and wellbeing of our staff, and offer free private healthcare, an Employee Assistance Program, face to face counselling sessions and a dedicated HR team to ensure our employees get the support they need, when they need it. We would really appreciate the opportunity to discuss your concerns in more detail – please reach out to our Chief People Officer, Stephanie Kelly, in complete confidence, or email EmployeeFeedback@iris.co.uk. We wish you all the very best in your future career. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
Jan 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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