Support not great. - Account Manager IRIS Software Group Employee Review

Thanks so much for taking the time to leave a review. We’re delighted that you enjoyed your time here at IRIS and the fantastic people we have here. Once we’re back in the office, we can’t wait for the free hot drinks, fruit and Friday beers to start again! In the past 6 months, there have been many changes within Sales to give our fantastic salespeople the best opportunities for success. The transformation enabled us to share expertise and provide greater opportunities for employees across the IRIS family, increases the potential for cross selling to support our growth, and helps us provide the best possible service to our customers. We also increased the training and development resources on offer for all of Sales to support them in meeting targets. Sales enablement training sessions are now available in a variety formats, focusing on our products and solutions with the addition of a dedicated platform for sharing content, guides and demos. It is important that we empower our salespeople so we've also created a specialised team of product and presales experts to support them. We’ve also launched a new Sales club (Elite Club) which offers an end of year trip for our highest performing salespeople and a number of encouraging awards along the way. We really appreciate your feedback and would welcome any further ideas you’d like to share – if so, please email EmployeeFeedback@iris.co.uk or reach out to the HR team. Kind regards, the HR team