IRIS Software Group

Challenging but Rewarding - Customer Support IRIS Software Group Employee Review

5.0

Jan 19, 2021

Customer support

Recommend

CEO approval

Business Outlook

Pros

Career development opportunities Investment into improving internal systems

Cons

High workload for all teams. Teams are understaffed at the moment and more respurce would improve both service and work life balance for staff.

5.0

Jan 6, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

IRIS Software Group Response

Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team

Challenging but Rewarding - Customer Support IRIS Software Group Employee Review

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