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      IRIS Software Group

      Engaged Employer

      IRIS Software Group reviews

      Arrogant management - Anonymous employee IRIS Software Group Employee Review

      1.0
      Jun 15, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a lot. Salary good due to retaining salary on acquisition.

      Cons

      Poor strategy of making staff with knowledge redundant and replacing with lower salaried staff with little experience. Company ethos of putting the customer first is a con. The bottom line comes first - it is all about profit. Staff are actively discouraged from giving good customer service unless the client is paying for it. Teams are understaffed and struggling. Customers are not happy. HR make out they care about employee welfare but don't bother to reply to emails or brush off with a vague response about wellbeing. Management make decisions without prior communication and try to reinvent the wheel. Employees and customers are the ones suffering.

      Explore other reviews about IRIS Software Group

      5.0
      Jan 6, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

      Cons

      As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

      5
      avatar
      IRIS Software Group Response
      1y
      Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
      3.0
      Jun 5, 2026
      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and team. Just no focus on US operations.

      Cons

      Company has no real direction for US operations.

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