Good Co apart from Cascade element - complete neglect - BDM SALES IRIS Software Group Employee Review

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We have zero tolerance towards a bullying mentality of any kind and would strongly encourage you to reach out to our Chief People Officer, Stephanie Kelly, in complete confidence so that she can put things right. We pride ourselves on being a supportive and inclusive culture and train all our managers to reflect our values and take any instances where someone has fallen short of our high standards very seriously. Our ‘Managing with IMPACT’ training programme provides managers with ongoing support, communication, emotional intelligence and practical training, HR coaching, and wellbeing tools to ensure that their employees are performing at their best. We are sorry to hear that this was not your experience. We are delighted that our Cascade HRi product is one of our most popular products, providing a flexible solution for core HR functionality, integrated payroll, recruitment, training and talent management. Customers have recognised this great service, with a 42-point improvement to our Cascade NPS score since 2020, and we are continuing to invest in this product to better support our customers, including a new help community and improving our technical support request process. We are also proud to have a new managing director for Human Capital Management, and she is working to shape our future product development. We are delighted to provide for our Sales employees a personal performance coach, in addition to our company-wide Employee Assistance Programme and Mental Health First Aiders, to support people in meeting the high expectations of our sales roles. We also provide other great training, continuous development, and career opportunities across the IRIS family. We value our employees feedback and are proud to champion our employee engagement survey Peakon, which provides staff with a platform to share their suggestions and comment with managers and senior leaders instantly so that we can make an #IMPACT together. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team.