1st Line Customer Support - 1st Line Customer Support Advisor IRIS Software Group Employee Review

Thanks so much for taking the time to leave a review. We’re delighted you enjoy the opportunities to work from home and the responsibilities of your role. We’re sorry to read your comments regarding pay and progression. We’re delighted to be a Real Living Wage employer and commit to paying all UK employees an independently calculated fair wage, which rises every year in line with external recommendations. We also operate an annual salary review process and dedicated pay scales in departments such as Customer Support to ensure everyone has a clear avenue for progression and understands how they can get to the next level in their career. We’re sorry to hear that this wasn’t your experience and we encourage you to reach out to your HR representative or email EmployeeFeedback@iris.co.uk to discuss your feedback in more detail. Kind regards, the HR team