employer cover photo
employer logo
employer logo

IRIS Software Group

Engaged Employer

Destroyed by iris - Payroll Executive IRIS Software Group Employee Review

1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing to say here since iris took over. Staff churn of existing data plan team is horrific.

Cons

The team are in the worst place, I have never seen anything this bad. Iris managers have single handedly destroyed the data plan team and our reputation. Our managers are wanting to leave and get out of iris, team leaders are just processors so what hope have we got as a team?

avatar
IRIS Software Group Response
1y
Thank you for taking the time to leave a review, although we’re surprised and disappointed by your comments. We’re very proud of our extensive track record of growing by acquiring fantastic organisations and supporting them as they continue their success and growth. We recognise that going through an acquisition and experiencing change can be challenging but we’ve refined our acquisitions and integration processes through experience and are proud to have a dedicated team within IRIS focused on welcoming new businesses into the IRIS family and ensuring everyone feels like #1RIS. By joining a larger organisation our acquisitions benefit from access to increased investment to develop their products, extensive training and development opportunities, and are able to participate in our various engagement initiatives, reward and benefit programmes which they may not have access to previously. We’re delighted to have seen many rising stars from acquired companies who have taken their careers to new heights at IRIS that wouldn’t have been possible in a smaller business. The HR team have been working with the Dataplan team to overcome some of the challenges you’ve been facing, for example, Team Leads now have responsibility for ensuring the success of their teams and are not assigned specific client payrolls themselves. This frees up their time to support and develop their teams. As we continue to grow as a global business, we need to ensure that we have managed payroll talent across a range of locations. We’re delighted that our people based in India, the Americas, and Romania are wholly part of the passionate team we have within IRIS. Recently, we’ve seen the benefits to business where we’ve extended the family into our Centres of Excellence to allow us to extend time zones to increase hours of support and continue to innovate. To continue as a successful business, we need to ensure that we have teams in the right place and in the right regions, responding at the right time for our customers. We’re proud to operate a total reward package at IRIS, including extensive and tailorable benefits, bonus schemes for all, increased holiday entitlement, pay scales and commission in select departments, and fantastic opportunities for recognition, training, and career growth. Our companywide annual salary review process uses external benchmarking data to ensure consistency and fairness in assigning increases and to ensure we’re paying the market rate. We work together with Heads of Function and Senior Management to assign consistent increases using best practises and standardised rules, and our managers receive extensive training on how salaries are decided. We also operate pay scales in select department, which enables our employees to grow their salaries as their skills develop, which are reviewed in line with the cost of living each year. Please check out our ‘Pay and Reward’ page on our intranet for more details on our compensation philosophy. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
Jan 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
avatar
IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

See reviews by: Helpful|Rating|Date|All