1.0
Aug 25, 2020
Former employee, more than 10 years
Saint Louis, MO
Recommend
CEO approval
Business Outlook
Pros
It's good money if you don't have marketable skills or education. You can use this to launch into another federal job.
Cons
The culture is extremely negative, the way employees are treated is inhumane. There is no time to catch your breath or take a sip of water between calls. If you have to use the restroom you will be timed to the second. Managers have no time to help employees develop or improve. It's an immense, top heavy, inefficient bureaucracy. Good ideas are forbidden. Promotions are given to clique buddies to unqualified people