IRS Contact Rep - Contact Representative IRS Employee Review

1.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

The only benefit for this position was that the commute was very easy.

Cons

Poor training, abysmal IT Mainframe makes it all but impossible to accurately perform duties of the position, horrible management creates an Us vs. Them environment and absolutely no HR assistance. Union is useless for assistance. Run away from this job, run fast.

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5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent career experience. Opportunities to do tax advisory, controversy, and litigation.

Cons

Lower than market pay, Congress always coming after the budget.

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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