1.0
Jul 18, 2024
Former employee, less than 1 year
Cheektowaga, NY
Recommend
CEO approval
Business Outlook
Pros
You can become eligible to work from home. Medical and Dental benefits are great.
Cons
The training is horrible and does not prepare you to do the job. Worse yet, the job will get harder (not easier) after a year if you can make it that long. I begged my managers for more training to no avail. You will get yelled and cussed at by taxpayers constantly. The stress can be so high that it will make you want to cry. The systems are always having issues and there is almost never a time when everything is working as it should. The work environment has no personality (no decorations or colors).