Contact Representative IRS - Contact Representative IRS Employee Review

3.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing, and certain service centers are worth working at. The health insurance was top tier and not overpriced.

Cons

The pay isn't always conducive to the amount of work performed. Honestly, it's not conducive at all. Service centers vary VASTLY and not all of the service centers treat you the same way. For example, I worked in the NY service center and had an amazing experience. However, when I was working in the Atlanta service center I was treated very poorly and was given incorrect information from my superiors often. It makes it harder to progress within the organization.

Explore other reviews about IRS

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Cons

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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