Pros
Fun to work for a large agency that seems to have a lot of promotion or transfer opportunities.
Cons
The union acts like HR and will never protect you if you need their help, I think. If you bring up anything about rude trainers, you'll be retaliated against and thrown out immediately even if it's the holidays, as seen with a former employee. The rudeness by some trainers is off the charts and they are protected even if they make a horrific experience for you which is traumatic. If you complain you will be blamed and told and gossiped about that you are the problem. The upper management gives up on you fast here, I think. There is no compassion for trauma suffered from a horrifically disparaging trainer and if so I don't see it. There's very little respect for Hispanic workers in this office and overall by some of the other trainers. Seemed racism, sexism and persecution if you're a Christian by one trainer, and seemed racism by other members of the staff is allowed. Prejudices and career jealousies are allowed, it appears. And they are allowed to throw out just about anybody if you ask why you are experiencing disparaging treatment. Thrown out without any performance plan, improvement plan, any warning or any meeting of any kind prior to a termination meeting. No chances given if you ask for training that isn't similar to treatment spoken in a concentration camp. Exposed to endless cursing, whining and complaints by some trainers about fellow trainers. The managers will get you to refer all your friends then get rid of you.