toxic work environment - Contact Representative IRS Employee Review

1.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

some of the instructors were nice/engaging ptsp benefits close to public transportation

Cons

The manager at that branch was unhelpful and ignored my complaints about bullying or aggressive language. He pushed to try to get my dr to fill out a form to state that I'm "disabled" which makes no sense, and he didn't take me seriously. He implied that I'm an idiot and that I'm creating a toxic work environment by not always saying Good morning. (I'm not a morning person and the co-worker who says it is just trying to irritate people who aren't into mornings. He's friends w/an instructor who's sometimes hostile towards me. He told me that I'm sick despite me explaining that I'm not....I just need follow ups for health maintenance and he can fire me or they can fire me for having "too many absences" unless I pass probation. The absences were medical follow-ups with documentation which I prove. Probation's a year. * He asks me the same questions over and over. I keep answering. He thinks it's unacceptable to pee once an hour when answering calls even though it's against osha regulations. (Another employee said that he went to HR with his medical note and pees twice an hour. also on probation) He give me AWOL for being briefly late due to an unforeseen circumstance and rejected my requests for LWOP, thus using all of my PTO w/o notifying me. He said I "ran out of STO and PTO" even though I had hours left. He puts words in my mouth to make me sound stupid. He's too entitled and tells me things I already know. Also, they micromanage over there. You have 30 minutes exactly to eat ie. They should learn how to train better. Some "experienced" trainers with years or decades of experience are speaking at teh same volume as taxpayers, so it's just a jumbled mesh of incoherent words. Some of teh training is just a waste of time. It's ill-planned. ie One instructor spends too many time talking about her life. It feels like high school. They have everyone in one room at one point to listen to pointless lectures where plenty don't get it because we haven't had the training for it. *if you pass probation, FMLA covers you if you have say 18 in office apts/year like me. Pay is pretty low. It's kinda sad for some instructors to work as many hours as they do because they need overtime.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Cons

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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