Losing great employees - Anonymous employee IST Management Employee Review

1.0
Mar 24, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The opportunity to meet various people, flexibility and to have a job.

Cons

Poor management: most of IST managers and some Operation managers do not have the courage to deal with difficult situations despite knowing that it is the right thing to do. Many lack integrity, breaks promises, and is VERY dishonest. Some are rude and one-sidedly to staff.They intimidate people and bully staff. They allow other employees to bully employees. They cover up problems until a site is in jeopardy. IST has a fast track program for Hal's outside friends, family, etc that gives unskilled outsiders the opportunity to become managers or Operation managers while internal, well deserved employees whom have worked with the company for years know nothing about or is looked over. Positions are created for the company's friends, family, etc but daily employees are not given promotions or pay increases. Most hourly employees are underpaid and most sites are located in areas where employees have to pay at least $80+ a month for parking. They love brownnosers and tattletales who report to them. They choose favorite employees and cover up and make excuses for the poor work of their incompetent favorites. They ignore selected people and discriminate against many employees. If you complain on a manager or operation manager or their favorite staff, they will retaliate and HR does nothing.

Explore other reviews about IST Management

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the ethos of the company and the perks.

Cons

Low PTO, low starting salary, low training

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

avatar
IST Management Response
3w
Thank you for your comments and feedback. They're very insightful!
See reviews by: Helpful|Rating|Date|All