Terrible expectations from underpaid employees. - Anonymous employee IXP Corporation Employee Review

1.0
May 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong team relationship within shifts. It's a job. Close relationship with law enforcement.

Cons

Corporation changes expectations and rules for employees at the drop of a hat. There is no annual raise, simply a cost of living adjustment. No additional vacation days with years experience. No paid accrued leave. Flatly, 40hrs one can /request/ per quarter with no prompt decision as to if it will be approved. Very often impossible to take days off due to idiotic hiring and staffing processes leaving shifts understaffed regularly. Leave does not carry over at end of year. Employees have next to no relationship with corporate. Ridiculous shifts similar to a Longshore man or worse. No disciplinary action whatsoever for employees. Corporation does not allow references, only verification of employment.

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IXP Corporation Response
7y
We appreciate your comments. Our history as a company is that we have always provided a fair and balanced work environment, with employee pay commensurate with local salary surveys, and the benefits packages are the same for all IXP employees. We understand the differences that do exist when working in a 24x7x365 emergency communications center, especially as it relates to establishing a relationship with our corporate headquarters, and we will look into ways to mitigate that problem.

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5.0
Jul 10, 2025
Anonymous employee
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CEO approval
Business Outlook

Pros

Advancement opportunities, involved management, great coworkers

Cons

Occasional work life balance struggles

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and collaboration

Cons

High call volume and stress

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IXP Corporation Response
1w
Thank you for taking the time to share your experience with IXP Corporation. We appreciate your recognition of our collaborative work environment. Teamwork is fundamental to our mission, especially in the emergency communications profession where every interaction has the potential to impact lives. We are proud of the culture our employees have built together and the support they provide one another every day. We also recognize that serving as a 9-1-1 professional can be demanding. High call volumes and stressful situations are inherent to emergency communications, which is why IXP continues to invest in comprehensive training, leadership support, wellness initiatives, staffing strategies, and technology designed to help our team members succeed while maintaining a healthy work environment. We sincerely appreciate your contributions during your time with IXP and wish you continued success in your future endeavors.
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