Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

IXP Corporation

Engaged Employer

IXP Corporation reviews

Save yourself - Emergency Dispatcher IXP Corporation Employee Review

1.0
Jun 26, 2018
Emergency dispatcher
Recommend
CEO approval
Business Outlook

Pros

You usually only have to work 8 hours and you're done for the day.

Cons

If your relief doesn't show up, you have to stay an extra 4 or 8 hours. When you're hired you get put on whatever shift is open, typically your only days off are during the week. Did I mention the pay is absolutely awful for such a high stress job? You can hardly pay your bills getting paid this amount. A lot of promises were made by corporate during my time with the company and none were every followed through. You don't get paid any extra for working nights, weekends, or holidays. Family/Work life balance is nearly impossible with the awful hours and days off. You get a lot of PTO but you'll probably use it all just to get a weekend off here and there, and that's only if coverage can be found. It's a very high stress environment and can be very negative at times. Just make sure this is really a job you want to take. I love dispatching but I would never recommend this company.

avatar
IXP Corporation Response
7y
There are many challenges associated with staffing a 24x7x365 dispatch center. Most of the time, our effectiveness and employee satisfaction are determined by how successful we are hiring qualified candidates from the local work force. As a company, we must meet our contractual service obligations to our clients and we understand how employee absences and vacancies can affect our overall effectiveness. Emergency dispatch is not a job for everyone and it brings with it a lot of stressful situations. Thank you for your comments.

Explore other reviews about IXP Corporation

5.0
Jul 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, involved management, great coworkers

Cons

Occasional work life balance struggles

3.0
Jul 8, 2026
911 operator
Recommend
CEO approval
Business Outlook

Pros

Great work environment and collaboration

Cons

High call volume and stress

avatar
IXP Corporation Response
1w
Thank you for taking the time to share your experience with IXP Corporation. We appreciate your recognition of our collaborative work environment. Teamwork is fundamental to our mission, especially in the emergency communications profession where every interaction has the potential to impact lives. We are proud of the culture our employees have built together and the support they provide one another every day. We also recognize that serving as a 9-1-1 professional can be demanding. High call volumes and stressful situations are inherent to emergency communications, which is why IXP continues to invest in comprehensive training, leadership support, wellness initiatives, staffing strategies, and technology designed to help our team members succeed while maintaining a healthy work environment. We sincerely appreciate your contributions during your time with IXP and wish you continued success in your future endeavors.
See reviews by: Helpful|Rating|Date|All
Related searches: IXP Corporation jobs | IXP Corporation salaries | IXP Corporation benefits | IXP Corporation interviews
IXP Corporation reviewsIXP Corporation Emergency Dispatcher reviewsIXP Corporation review