Liability to the Communities they serve - Anonymous employee IXP Corporation Employee Review

1.0
Oct 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relationships built among field personnel and dispatchers.

Cons

Unrealistic expectations of personnel due to staffing and workload ratio. Disciplinary actions based on emotions of management. Inconsistent treatment of all races Inconsistent training and accountability Hiring of employees with criminal backgrounds that deal with sensitive daily information from citizens and police. Failure to process emergency incidents as state and nationally mandated. Disregard for reoccurring field personnel safety.

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IXP Corporation Response
7y
We appreciate your feedback and will assess as appropriate. As described in our Employee Handbook, and Code of Conduct and Business Ethics, we are committed to providing the best possible working conditions for our employees and business ethics to our clients. As part of the hiring process, we conduct criminal background checks on all potential employees, and our management must adhere to all corporate policies and standards of business ethics. Our public safety dispatch operations must pass regular inspections for us to achieve industry accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA). We are proud of our diverse workforce, our fairness in the workplace, and our high standards of service to the communities that we serve.

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5.0
Jul 10, 2025
Anonymous employee
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CEO approval
Business Outlook

Pros

Advancement opportunities, involved management, great coworkers

Cons

Occasional work life balance struggles

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and collaboration

Cons

High call volume and stress

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IXP Corporation Response
1w
Thank you for taking the time to share your experience with IXP Corporation. We appreciate your recognition of our collaborative work environment. Teamwork is fundamental to our mission, especially in the emergency communications profession where every interaction has the potential to impact lives. We are proud of the culture our employees have built together and the support they provide one another every day. We also recognize that serving as a 9-1-1 professional can be demanding. High call volumes and stressful situations are inherent to emergency communications, which is why IXP continues to invest in comprehensive training, leadership support, wellness initiatives, staffing strategies, and technology designed to help our team members succeed while maintaining a healthy work environment. We sincerely appreciate your contributions during your time with IXP and wish you continued success in your future endeavors.
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