Great people...bad leadership - 911 Dispatcher and Trainer IXP Corporation Employee Review

2.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay. Benefits were substantial. Retirement investments were very nice.

Cons

crazy work hours...guilted into working more to maintain staffing levels...poor leadership from administration in solving employment issues

avatar
IXP Corporation Response
5y
Thank you for your feedback! We appreciate when employees work additional hours to cover unscheduled staffing shortages. We take our service level commitments to our clients seriously. Bill Metro Chairman and CEO

Explore other reviews about IXP Corporation

5.0
Jul 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, involved management, great coworkers

Cons

Occasional work life balance struggles

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and collaboration

Cons

High call volume and stress

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IXP Corporation Response
1w
Thank you for taking the time to share your experience with IXP Corporation. We appreciate your recognition of our collaborative work environment. Teamwork is fundamental to our mission, especially in the emergency communications profession where every interaction has the potential to impact lives. We are proud of the culture our employees have built together and the support they provide one another every day. We also recognize that serving as a 9-1-1 professional can be demanding. High call volumes and stressful situations are inherent to emergency communications, which is why IXP continues to invest in comprehensive training, leadership support, wellness initiatives, staffing strategies, and technology designed to help our team members succeed while maintaining a healthy work environment. We sincerely appreciate your contributions during your time with IXP and wish you continued success in your future endeavors.
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