TERRIBLE COMPANY - 911 Dispatcher IXP Corporation Employee Review

1.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

YOU WILL GET THE JOB EVEN IF YOU ONLY HAVE FAST FOOD WORK EXPERIANCE!!

Cons

EVERYTHING! First off it is a private company not a municipality, pay is terrible, no overtime pay for coming in for extra shifts outside of your 36-40 hour work week, 12 hour + shifts per day, no. union, no holiday pay. toxic work environment, management is horrible, staff bullies each other. It is no. wonder the city is looking to take back their center! as they should!

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IXP Corporation Response
1y
Thank you for your candid feedback and for your years of service with IXP Corporation. We’re genuinely sorry to hear that your experience as a dispatcher in Danbury was not a positive one. At IXP, we know that emergency communications is an incredibly demanding profession—and our dispatchers are at the heart of what we do. While we are a private company supporting municipal clients, we strive to maintain high standards for compensation, training, and a healthy work culture that reflects the vital role our employees play in public safety. We understand concerns around scheduling, overtime, and holiday pay, and these are areas we continuously work with our client partners to review and improve. We also take allegations of toxic work environments and bullying seriously and are committed to maintaining professional and respectful workplaces at every site we operate. That said, no organization is perfect—and critical feedback like yours helps drive reflection and change. We appreciate the impact you had during your time with us, and we wish you success and fulfillment in your future endeavors. If you're open to a more in-depth conversation, we invite you to reach out confidentially to our HR team at hr@ixpcorp.com.

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5.0
Jul 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, involved management, great coworkers

Cons

Occasional work life balance struggles

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and collaboration

Cons

High call volume and stress

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IXP Corporation Response
1w
Thank you for taking the time to share your experience with IXP Corporation. We appreciate your recognition of our collaborative work environment. Teamwork is fundamental to our mission, especially in the emergency communications profession where every interaction has the potential to impact lives. We are proud of the culture our employees have built together and the support they provide one another every day. We also recognize that serving as a 9-1-1 professional can be demanding. High call volumes and stressful situations are inherent to emergency communications, which is why IXP continues to invest in comprehensive training, leadership support, wellness initiatives, staffing strategies, and technology designed to help our team members succeed while maintaining a healthy work environment. We sincerely appreciate your contributions during your time with IXP and wish you continued success in your future endeavors.
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