Understaffed and very high expectations - Online Picker Iceland Foods Employee Review

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the fact that the job is predictable and repetitive. Staff are kind and helpful. Management is firm with expectations and clear when discussing any issues, they also still try to help whenever possible.

Cons

Difficult. Often understaffed while a large amount of online orders are expected to be completed by the end of my shift, constantly told to speed up. You're expected to achieve a pick-rate of over 200 items per hour, none of which was bought up in the interview. Can't imagine many people would take the job with the crazy high expectations.

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Iceland Foods Response
4w
We are really pleased to hear you’ve had a positive experience with your team and that management are supportive and clear. At the same time, we are sorry to hear that workload and expectations have felt challenging. Your feedback about pick rates and setting clearer expectations during the interview process is really valuable. We would encourage you to raise this with your Store Manager so it can be reviewed and better supported.

Explore other reviews about Iceland Foods

5.0
Sep 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with each day.

Cons

Sometimes work can be tough.

4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, strong team spirit, flexible hours, good employee discounts, and a customer-first approach

Cons

Limited career advancement, high-pressure environment, long hours during peak seasons.

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