Great on the surface, but when you scratch that away... - Store Assistant/Induction Manager Iceland Foods Employee Review

3.0
Sep 25, 2013
Recommend
CEO approval
Business Outlook

Pros

- There is a great family atmosphere in stores - Everyone looks out for each other and don't adhere to some of the companies more ridiculous and, frankly, insulting rules. - Great way to be brought out of your shell and you gain experience in how to talk to many different types of people. - good part time job for when you are younger and unable to work over 15 hours per week.

Cons

- We don't get paid enough for what we are expected to do or how we get treated by higher management (Area Managers and above). - Management of the area and head office are absolutely awful. - Stupid, careless actions taken by payroll a lot of the time (such as giving advances on holiday hours, meaning you are then in dept to the company often by £200 or more), which is only told to you once you try to leave. - Little to no communication amongst higher management. - Expected to work for free after your hours are up yet you still haven't completed the long list of things that were given to you at the beginning. - Unfair favouritisation amongst colleagues : most new assistants are just fobbed on to till for a year before they even get asked to do something stock related. - Unfair rewards system - e.g, a cashier who does nothing receives a reward for their "commitment" after I worked 50 hours for three consecutive weeks with no day off to just help out. - Often expected to work through your breaks unpaid. - Brainwashing of colleagues to believe that it is the perfect company to work for as flaws are covered up. - no clocking in/out system so more often than not you are underpaid (as hours are dealt with by a supervisor or manager). - a lot has changed over the past year in a very negative way as many changes are made that may benefit those sitting in the office chairs up in Deeside, yet make work for is even harder than it is.

Explore other reviews about Iceland Foods

5.0
Sep 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with each day.

Cons

Sometimes work can be tough.

4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, strong team spirit, flexible hours, good employee discounts, and a customer-first approach

Cons

Limited career advancement, high-pressure environment, long hours during peak seasons.

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