Iconixx - Anonymous employee Iconixx Employee Review

3.0
Jan 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty nice office in North Austin with all the amenities. The team was all very friendly, and people were genuinely dedicated to doing a good job.

Cons

Lack of any formal product training was a strain on the internal teams, as well as the customers. Lack of transparency come bonus time.

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Iconixx Response
9y
Dear former employee, You must have left Iconixx in early 2016 or even earlier than that. We rolled out a 4 day training program in July of 2016. Our employees were the first ones to attend the class, but we have customer classes, too. Customers and employees who have attended the 4 day class have raved about it. Customer comments include "the most beneficial, interactive training I have ever attended for any product." Satisfaction surveys rate the class 4.9 on a 5.0 scale. We also revamped product documentation and made it available in the software itself. We are piloting a second class now. Our 5 newest team members, three who started this week, are attending both training classes this week and next. We have plans to add additional courses to the curriculum, as well. I agree that we hire amazing people and am happy to update you on the advancement of our training program.

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5.0
Jun 26, 2024
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Pros

Remote first environment with competitive pay and good benefits

Cons

Internal structure changes occur more often than other companies

4.0
Sep 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We solve a complex and interesting business problem, we have great technology and the best solution on the market, and the team is phenomenal. There is a culture of teamwork from top to bottom. Nobody, starting with the CEO and permeating throughout the organization, hesitates to roll up their sleeves, get in the weeds and help solve problems. Everybody is welcome to and even expected to contribute thoughts and ideas to help the company grow and excel. Management is truly committed to trying to find the right balance between pushing for aggressive company growth and making sure the employees have rewarding and fulfilling professional and personal lives. Senior leadership is absolutely top notch.

Cons

Finding that professional/personal balance is a challenge in any environment and Iconixx is no exception. The pace is energetic and frantic and that can be exciting but also exhausting. In the name of efficiency the company is erring on the side of running a bit too lean, and maintaining a healthy level of resourcing has been elusive.

3
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