Cliques organization, a surviving place (not thriving), Weak leadership - Senior Marketing Director Illumina Employee Review

1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

- A strong mission - Good product portfolio - Nice campus buildings - Active social media presence gives a wrong image that the organization is healthy

Cons

The organization built a strong product portfolio and brand reputation in the last decade. It was a place for many A players. However, the recent years, Illumina is not only been struggling to maintain its market-leading position but also struggling to keep talents. Gossip, nepotism, lies, and watercooler conversation drives their talent and business decisions, especially in Marketing. They have loud voices; all they do daily is watch other people's work and bad mouth. Too many chefs in the kitchen, and many don't know how to run a business. At Illumina, you are either in or out. If cliques are a thing of the past and high school time, working at Illumina will change your mind. In a high network and cliques organization, all you do is attend meetings and be present to cover your back. You will do fine if you are a white male or female and can keep your mouth shut. Human Resources is horrific (I know they will write a cliche comment to this review that my experience is not aligned with their policies!!). HR serves VPs only and is non-existent at onboarding people managers, talent development, or organizational behavior supports. Illumina overhires and lets them go. They have the hiring and layoff very frequently because their talent selections are based on "likes and cliques," not performance. Projects move forward very slowly (if at all), in silos, and without fundamentally addressing the root causes of the issues. Global Marketing, Regional, Digital Marketing, Programs, Events, and Corporate Marketing overlap and cannot collaborate. The Sales team runs independently from the Marketing organization and doesn't see value in most marketing activities. Because everyone is trying to survive in this place, long-term talent development or any fundamentally thriving conversation will not happen. Work-life balance could vary depending on your organization. You must watch your back constantly, so even if you deliver your work, you better stay connected. - Lack of career development opportunities - Nepotism and cliques drive business decisions - No onboarding; no clear goals; no talent planning -Internal fighting, gossip, silos, and inability to drive projects -Lacks diversity of thoughts and people - Can't be yourself; you have to play the game; information provided with little reasons

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Illumina Response
3y
Your comments are concerning because they are inconsistent with Illumina’s values, policies, and practices. We are always working to advance inclusion and create an atmosphere of openness and belonging for all. Each employee’s experience is unique and important. If you are willing to discuss your comments, please contact diversity@illumina.com . This mailbox is monitored by our Diversity, Equity and Inclusion team.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with growth opportunities

Cons

Management seemed to be a bit unstable

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Stuck with them for 7 years because it was good back then. Comp is good, benefits are good, and if you're on campus its a nice experience. If you find the right team it can be a dream, but the flipside can be awful. Overall they have a lack of direction in what is turning out to be a highly competitive market.

Cons

Corporate bureaucracy and internal politics are strong but could be worse. The benefits were better in the past and all the perks are winding down with time as they tighten the budgets and try hard to pivot away from dying segments

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