Customer Service Agent - Customer Service Agent Indeed Employee Review

5.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Very convinient and has a very fast process of the application.

Cons

No downsides..very accomodating and fast process

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Indeed Response
4y
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5.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Great work environment throughout the office.

Cons

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4.0
Jun 3, 2026
Recommend
CEO approval
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Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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